Subscription and Billing

• InstantSam Essential, $29.99 per month, or $299.88 per year ($24.99 a month), for one person.
• InstantSam Professional, $69.99 per month, or $719.88 per year ($59.99 a month), for one person. It was called InstantSam Pro until 22 October 2026, at the same price.
• InstantSam Premier, $174.99 per month, or $1,799.88 per year ($149.99 a month), for up to 5 people on one team. It was called InstantSam Premier 5 from 25 October to 30 October 2026, at the same price. A ten-seat plan, InstantSam Premier 10, was withdrawn on 30 October 2026.
• An introductory price for a first monthly subscription: $19.99 per month for Essential, $49.99 per month for Professional and $124.99 per month for Premier, for the first two months. From the third month the regular monthly price above applies. Yearly plans have no introductory price.
• Billed in advance, monthly on the same day each month or yearly on the same day each year, starting the day you subscribe. Yearly plans are sold on instantsam.com only.
• Every paid plan includes saved searches and alerts (up to 50 a team), amendment tracking, a pipeline (up to 2,000 pursuits a team) and award outcomes.
• Essential includes up to 5 document reviews per month and Professional up to 15, each with the compliance checklist of its notice: the review and the checklist of one notice count once, whichever is built first. A Sources Sought draft uses one review.
• A notice larger than one review reads, with more than 15 attachments or more than 400,000 characters of text, can be read further on a paid plan, up to 30 attachments and 1,000,000 characters. That uses 2 or 3 reviews: one for every 400,000 characters read, and at least 2 for more than 15 attachments. The number is shown, and agreed, before the reading starts.
• Premier includes up to 40 document reviews per month, shared across the team rather than per person, each with the compliance checklist of its notice. A Sources Sought draft uses one review.
• A Premier team can hold more people than its plan has seats. The owner and the people who joined first, up to the plan's seats, keep the paid features; the others keep their account and their work but have no paid features until somebody is removed.
• Essential includes up to 25 AI Bid Assistant uses per month, Professional up to 25 and Premier up to 63, shared across the team. A question, a notice summary, a set of questions for the contracting officer and a proposal outline each use one. These, and the plain English searches, are the fair use limits the pricing page refers to.
• Professional includes up to 5 proposal drafts per month and Premier up to 13, shared across the team. Each includes 3 section redrafts; editing a draft is free. Essential includes none.
• Essential includes up to 300 plain English searches per month, Professional up to 1,000 and Premier up to 2,500, shared across the team. After that, a search runs on the words as typed.
• There is a free tier. It does not expire and it does not convert into a paid plan by itself.

Prices are in United States dollars and exclude any tax that applies where you are.

The introductory price is for a first subscription to InstantSam. If you have subscribed before, the regular price applies from the start. A subscription that began before 12 October 2026 keeps the price it began at for as long as it continues. Subscriptions bought in the iPhone app follow the introductory offer Apple shows before you buy.

Your subscription renews automatically, every month or every year as you chose, at the price of the plan you chose ($29.99 a month or $299.88 a year for Essential, $69.99 a month or $719.88 a year for Professional, $174.99 a month or $1,799.88 a year for Premier, after any introductory months at $19.99, $49.99 or $124.99), until you cancel it. There is no minimum term and no cancellation fee.

You agree to recurring charges when you subscribe, by an action you take yourself. We do not use pre-ticked boxes, and we do not enroll anybody in a paid plan who has not entered payment details and confirmed the price and the interval on the same screen.

We keep a record of when you subscribed and what was shown to you at the time.

For a subscription bought on instantsam.com, we email you a receipt after every charge, and a reminder once a year setting out what you are subscribed to, what it costs, how often you are billed, and how to cancel. For a yearly plan, that reminder comes 15 to 45 days before it renews. Before an introductory price ends, we email you the date and the price that follows. Apple bills subscriptions bought in the iPhone app and sends its own receipts for them.

You can cancel at any time, yourself, in the same place you subscribed. You never have to email us, call us, or speak to anybody to stop paying.

If you subscribed on instantsam.com, open your account page, choose Manage billing, and cancel your plan on the Stripe billing page that opens. Once you confirm, you are not charged again.

If you subscribed through the Apple App Store, cancel in your Apple subscription settings. Apple processes that subscription and we cannot cancel it for you.

The Android app does not sell subscriptions, so there is nothing to cancel in Google Play.

Your account page shows where your subscription was purchased, so you do not have to remember.

When you cancel, you keep your plan until the end of the period you have already paid for, a month or a year, and you are not charged again. On Premier, everybody on the team keeps it until then as well. The unused part of a yearly plan is not refunded, apart from the seven day refund on a first charge described in the refund policy. Canceling does not delete your account or your data. That is a separate action, on the delete account page.

Payments made on instantsam.com are processed by Stripe. InstantSam LLC is the seller. We never see or store your full card number. Stripe holds it and gives us a token that lets us charge the card you authorized.

Payments made in the iOS app through Apple In-App Purchase are processed by Apple, which handles billing, renewal and refunds for them under its own terms. The Android app does not sell subscriptions.

If a charge fails, your account page tells you the payment did not go through, and Manage billing lets you update your card. Paid features are off until a payment succeeds, and come back as soon as one does. Nothing is deleted.

Subscriptions bought in the iPhone app follow the rules Apple applies to failed payments instead.

If we raise the price of a plan you are on, we will email you at least thirty days before the new price applies, and it will only ever apply from your next renewal, never retroactively. If you do not want to pay it, cancel before that date and you will not be charged the new amount.

We will not quietly change the price of a plan and hope you do not notice.

Web subscriptions carry a seven day refund on the first charge, no questions asked. The full terms, including how Apple refunds work, are on the Refund Policy page.

If something has gone wrong with a charge, email support@instantsam.com first. We would rather refund you than argue with your bank, and it is faster for you. If a chargeback is raised we may suspend the account while the bank decides.

Anything about a charge, a receipt, a refund or a cancellation goes to support@instantsam.com. A person answers within one business day.